Contact Us
Questions about an order, a product, or Halal certification? We're here to help.
Send us a message
Get in touch
- Email support@bhealthy.example
- WhatsApp Chat with us
- Hours Mon - Sat, 9:00 AM - 6:00 PM EAT
Frequently Asked Questions
Yes. Every product listed carries Halal certification from an accredited certifying body. Certificate details are shown on each product page and are available on request from our support team.
Standard delivery typically takes 2-5 business days depending on your location. You'll receive tracking details by email as soon as your order ships.
Unopened items in their original packaging can be returned within 14 days of delivery for a full refund. Contact us with your order number to start a return.
We currently ship within Kenya and select neighbouring countries. Enter your address at checkout to see available shipping options for your location.
Once your order ships, you'll receive an email with a tracking link. You can also check order status any time from your Account page.
Yes — every product page has an "Order on WhatsApp" button that opens a pre-filled message with the product, price, and quantity so our team can confirm your order quickly.